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Definitions

  • A 'Client' is a person, persons, business or organisation using any of the services provided by Pipmeister Designs.
  • 'Live' means the date the website is available on the Client's chosen domain.
  • 'Domain' is the website address as specified by the Client.
  • 'Hosting' is a yearly cost to keep a clients website activated online.
  • 'Content' is both text and images that the Client requires on the website.

Terms & Conditions

  • The contract between Pipmeister Designs and the Client will be on these conditions, to the exclusion of all other terms and conditions. Any variations to these conditions shall have no effect unless agreed in writing.
  • An 'order' is deemed to be a written or verbal contract or agreement between Pipmeister Designs and the Client, this includes telephone and email agreements.

Billing

  • Pipmeister Designs will only commence development work on a Project after receipt of a non refundable, deposit of up to 30% of the quoted Project fee dependant on the project size from the Client with payment in full in 30 days from the date of the invoice.
  • The deposit paid to Pipmeister Designs covers the cost of design work carried out as well as any administration and communication with Pipmeister Designs. The deposit is non refundable.

Limitation of Liability

  • Pipmeister Designs cannot be held responsible for anything adversely affecting the Client's business operation, sales, or profitability that might be claimed is a result of a service offered by Pipmeister Designs.
  • Pipmeister Designs cannot take responsibility for any copyright infringements caused by materials submitted by the client or any other copyright infringements of any kind in any website.
  • All images displayed on the Client's website are the sole responsibility of the Client regarding usage and copyright. Should any legal issues or claims arise from the content or copyright of any images supplied by the Client or Pipmeister Designs, they will be the sole responsibility of the Client.
  • Where images used on the website have been purchased by Pipmeister Designs on behalf of the Client, these images are strictly for use on the website only. Pipmeister Designs are not liable for misuse of these images by the Client or any other person's copying, altering or distributing the images to individuals or other organisations.

Website Hosting

  • Whilst Pipmeister Designs recommends hosting companies to host websites, and will make appropriate arrangements for website hosting; however no guarantees can be made as to the availability or interruption of this service. Pipmeister Designs cannot accept liability for losses caused by the unavailability, malfunction or interruption of this service, or for loss of turnover, sales, revenue, profits or indirect, consequential or special loss.

Website Optimisation

  • Where asked to provide search engine optimisation for a Client, Pipmeister Designs does not guarantee any specific placement or high ranking on search engines.
  • The methods by which search engines determine page rankings and index positions for URLs changes frequently and often without warning. For this reason SEO is an ongoing commitment. Pipmeister Designs does not warrant that any position achieved in the listings of any specific search engine will be maintained.

Project Cancellation

  • A project may be cancelled by the Client at any time in writing. In the event of cancellation any deposit paid will be non refundable. Where the cost of the work effort and expenses incurred in execution of the project up to the date of cancellation exceeds the deposit amount, the difference will be payable by the client.

Complaints Procedure

  • Any Client who experiences a problem with their web service provided by Pipmeister Designs should raise the matter directly and promptly, giving sufficient information to locate the material (such as an url) and clearly outlining the grounds for complaint.

Contact

  • Pipmeister Designs can be contacted by telephone on 01487 711963 or 07733 266829, we often use email as our method of communication and therefore it is the Client's responsibility to inform us of any change in email address so we always have up to date email contact details.

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